Customer Success Associate handling customer training and support for aquaculture software solutions. Focusing on client pain points and collaborating with sales team for global market success.
About the role
- Intern supporting the CRM team at Maison Valentino in Milan. Involves data management, user support, and tool performance monitoring.
Responsibilities
- Support the team in maintenance of CRM data
- Manage data collection and data quality
- Coordinate database management with boutiques and outlet stores
- Prepare training materials and presentations
- Monitor performances and application of guidelines
- Management and results monitoring of CRM programs
Requirements
- Master degree in Economics, Management, Marketing or Statistics
- Proficiency in Italian and/or English
- Advanced usage of Excel and PowerPoint
- Excellent analytical skills
- Excellent collaboration and organizational skills
- Retail experience is considered a plus
Benefits
- Maintained CRM data in line with Privacy regulations
- Management of data collection and data quality
- Support to CRM tools users
- Preparation of training materials and presentations
- Monitoring of performances, tools usage and guidelines application
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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