Managing relationship management activities for Prepaid clients within U.S. Bank. Ensuring optimum service delivery and development of profitable relationships
Responsibilities
Directly and through Account Representatives, manages all relationship management activities for Prepaid clients in the assigned business segment and/or geographical region.
Ensures that customers receive an optimum level of products and services that fully meet or exceed expectations.
Ensures that the assigned area attains or exceeds profit objectives through development of new business opportunities and retention of existing profitable relationships.
Provides high level, responsive, quality service to clientele.
Requirements
Bachelor’s degree, or equivalent work experience
Typically four to six years of relevant experience
Strong understanding of all products and services applicable to target client segment
Thorough knowledge of applicable policies and procedures
Working knowledge of all organization products and operations
Demonstrated sales and marketing skills and abilities
Strong organizational and managerial skills
Ability to work independently and in teams
Ability to develop and administer budgets
Effective interpersonal, verbal and written communication skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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