Account Manager leading commercial initiatives and client partnerships in fine fragrances. Building strategic projects and ensuring client satisfaction at dsm-firmenich.
Responsibilities
Execute account objectives and implement commercial strategy through actionable plans.
Build strong partnerships with clients, positioning Dsm-Firmenich as a trusted strategic partner.
Monitor client satisfaction and take corrective action when needed with support of Sales Director
Translate client briefs into clear, actionable projects for internal teams.
Anticipate client needs and lead proactive initiatives to drive new business.
Ensure accurate pricing, margin parameters, and compliance in all project data.
Coordinate submissions and deliver solutions that balance client and Dsm-Firmenich objectives.
Oversee product lifecycle and collaborate with supply chain for service excellence.
Monitor performance and contribute to forecasts.
Optimise financial aspects including expenses and overdue payments.
Maintain accurate commercial data and lead/support team members effectively.
Requirements
Minimum of 3-5 years of flavor/fragances/ingredients sales experience/marketing experience in FMCG
Client Relationship Building – Develop trust and position Dsm-Firmenich as a valued partner.
Sales & Negotiation Basics – Support pricing discussions and commercial agreements.
Product & Market Knowledge – Understand core products and show passion for fragrances
Collaboration & Communication – Work effectively with internal teams and present confidently to clients.
Commercial & Process Awareness – Learn pricing, profitability, supply chain basics, and use Firmenich tools accurately.
Benefits
Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
A chance to impact millions of consumers every day – sustainability embedded in all we do
A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
A community where your voice matters – it is essential to serve our customers well.
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