Product Operations team member at Outreach supporting execution of core business and strategic initiatives. Coordinating cross - functional projects to ensure alignment and operational excellence.
About the role
- Administrative support specialist for U.S. Bank providing operational and staff support services. Ensuring compliance, process quality, and assisting in loan management.
Responsibilities
- Responsible for providing a broad variety of administrative, operational and staff support services for assigned group(s) or manager(s).
- Actively engaged in report writing, tracking and compiling; data entry, record keeping, and data maintenance.
- Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
- May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area.
- May have responsibility to review and finalize loan modifications, documentation and other policies and procedures to promote quality execution of the loan workout process.
- May be responsible for overseeing the decentralized vendor management unit within the loan workout department.
- Uses PC based software packages for word processing, graphics, spreadsheets, etc.
Requirements
- High school diploma or equivalent
- Five or more years of experience in administrative support activities
- Good verbal, grammatical and written communication skills
- Well-developed reading, writing, and mathematical skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to identify and resolve exceptions and to interpret data
- Proficient PC skills, especially Microsoft Office applications and graphics
- Demonstrated administrative skills and acute attention to detail
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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