Operations Insights, Strategy & Governance Lead driving data - led decision making in banking operations. Collaborating with stakeholders to optimise performance and implement strategic initiatives.
About the role
- Risk Automation and Intelligence Lead supporting risk oversight across systems, AI/ML, cloud, and cybersecurity. Collaborating to drive data-driven risk culture and enhancing oversight efficiency.
Responsibilities
- Supports risk oversight across multiple domains including systems, AI/ML, cloud, and cybersecurity
- Works closely with the Risk Automation & Intelligence Lead and other cross-functional teams to drive consistent execution of data and technology risk programs
- Balances strategic engagement with technical depth, prioritizes effectively, and influences stakeholders to mature oversight capabilities
- Accelerates automation using low-code tools including Power Platform and Python to build intelligent monitoring, auto-tagging, and streamlined risk processes
- Commits to learning and applying new and advanced technologies as needed to enhance oversight efficiency and effectiveness
Requirements
- Bachelor's degree, or equivalent work experience
- Typically more than six years of applicable experience
- 5+ years of experience in technology risk, IT governance, or process automation
- 5+ years of experience working with large data sets, and optimizing data processes
- 5+ years of experience with data visualization/exploration tools (Power BI, Power Apps, Power Automate, Copilot Studio), SharePoint, SQL, and Python
- Proven ability to work with large datasets, optimize data processes, and extract meaningful insights
- Experience developing out-of-the-box AI solutions using tools like Copilot Studio and AI Builder
- Experience with ServiceNow development preferred
- Strong understanding of U.S. bank risk management frameworks and regulatory environments
- Technical acumen in databases, data models/lakes, integration techniques, and software development lifecycle (SDLC)
- Skilled in data visualization, process modeling, application testing/design, and debugging
- Effective communicator with strong project management, collaboration, and stakeholder influence skills
- Strategic, curious, and adaptable with a bias for action and comfort navigating ambiguity
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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