Hybrid Client Manager

Posted 3 weeks ago

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About the role

  • Client Manager responsible for retaining and growing corporate customer relationships for U.S. Bank. Focus on service delivery, business generation, and profitability within assigned accounts.

Responsibilities

  • Successfully retains existing customer relationships including generating new business from these customers to increase market share and profitability.
  • Provides service to customers with regard to account information, questions, problems, education, or other requests.
  • Develops and completes customer calling program to ensure customer satisfaction, retention, and identification of repeat and new business opportunities.
  • Solicits new business from current relationships with market influencers, working closely with new business development staff.
  • Writes fee proposals based on standard pricing with some modifications for unique non-routine responsibilities.
  • Monitors aged receivables reports to better understand customer receivable status and collect those fee receivables in excess of 60 days past due.
  • Delivers a level of customer service commensurate with level of fee revenue in order to maximize profitability of a book of accounts.

Requirements

  • Bachelor's degree, or equivalent work experience
  • Five to eight years of experience in corporate trust and sales activities or related field
  • Thorough knowledge of account management, trust operations, and legal regulations
  • Strong project management and problem-solving skills
  • Excellent interpersonal, verbal and written communications skills

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Job title

Client Manager

Job type

Experience level

Mid levelSenior

Salary

$86,360 - $101,600 per year

Degree requirement

Bachelor's Degree

Location requirements

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