Senior Digital Product Manager leading strategy and execution of web and mobile digital products for American Family. Collaborating with cross - functional teams to enhance customer and agent experiences.
About the role
- Agile Product Owner for USAA driving innovative digital member experiences. Collaborating with cross-functional teams to lead product strategy and delivery in mobile and online banking.
Responsibilities
- Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members
- Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs
- Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives
- Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team’s backlog of work
- Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs
- Anticipates and solves complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive Bank product success
- Delivers against Bank agile team level OKRs
- Acts as “voice of the end-user”
- Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace
- Owns Bank agile team backlog (grooming, prioritization, and refinement)
- Responsible for maintaining a groomed backlog of user stories; works with the Agile Bank agile team to estimate story size and complexity
- Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues
- Begins to take a strategic view and think proactively about the right way to meet objectives
- Acts in service of the Bank agile team’s needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions
- Looks for opportunities for continuous Bank agile team and process improvement
- Makes recommendations to leadership
- May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s degree; OR 4+ years of related experience may be substituted in lieu of degree
- 6+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)
- Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes
- Advanced knowledge and demonstrated use of Process Engineering methodologies
- Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Analyst handling product management for Travelers' Small Commercial team. Manage growth and profitability for products through data analysis and strategic recommendations.
Digital Product Manager at Horizon Blue Cross Blue Shield, responsible for managing digital assets and developing digital strategies. Collaborates cross - functionally to drive product capabilities and enhance user experience.
Product Lead focusing on asset performance and benchmarking for energy transition assets at Aurora. Collaborating across teams to develop world - class benchmarking products.
Product Owner Marketplace leading digital product development & management to maximize user value. Collaborating with cross - functional teams in a dynamic omnichannel retail environment.
Product Development Manager at PwC leading software solutions and driving product innovation. Collaborating with teams to develop products from definition to release.
Product Development Manager shaping small group adventures for travelers in Latin America with a focus on sustainability and local connections. Join our team to deliver unforgettable travel experiences.
Product Leader responsible for managing high - performing product lines at Desjardins Group. Leading strategic initiatives and engaging with stakeholders for successful product development.
Lead Product Manager managing CRM applications within Wells Fargo's Home Lending transformation efforts. Focused on sales engagement, agile delivery, and user adoption in a fast - paced environment.
Product Owner leading the development of next - generation data products in life insurance with data science and software engineering.