Hybrid Senior Product Owner

at QBE Insurance

• Job title: Senior Product Owner
• Job type: Full Time
• Experience level: Senior
• Salary: $130,500 - $245,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Product Owner managing operational tasks and cross-channel collaboration for Majesco Policy Administration System. Requires extensive commercial insurance experience and supports Agile ceremonies.

Responsibilities

• Effective planning of operational tasks to enable the smooth operation of the Majesco Policy Administration System
• Recognize trends and repeat issues and work with business stakeholders on longer term fixes to reduce frequency
• Self and formal learning to improve Product Owner skills
• Support the creation of product roadmaps, epics, features, user stories, and acceptance criteria
• Contribute to all Agile ceremonies including PI Planning, Daily Standups, and Backlog Refinement, and retrospectives.
• Collaborate with business stakeholders to enable the operational management of the Majesco PAS.
• Use various sources of insight, metrics and data available to make data driven decisions.
• Develop a strong understanding of customer needs, motivations and behaviors to influence experiences that contribute to a rewarding customer experience.
• Build a deep understanding of the Policy Administration System from product design, underwriting, process, claims and commercial
• Perform UAT of product improvements
• Manage compliance related changes
• May assist with Business Production Support tasks as needed

Requirements

• Bachelor’s degree or equivalent combination of education and work experience
• Extensive Commercial Insurance experience
• Policy Administration system ownership or administration experience
• Experience in financial services
• Certified Product Owner
• SAFe Certification

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community