Senior Business Systems Analyst at Trimble managing Kantata PSA platform for global professional services efficiency. Role bridges operations and leadership to enhance revenue forecasting and project management.
About the role
- Director of Claims Operations at USAA managing property and claims service teams while ensuring compliance and performance outcomes. Leading change management initiatives and enhancing team effectiveness.
Responsibilities
- Manage and be accountable for property, and other claims operations member service teams
- Responsible for leading execution change management, claims strategies, leader development and technology adoption
- Drive execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams
- Select, develop, lead and hold managers accountable for serving members and providing appropriate solutions
- Consistently coach managers on claims handling, inspecting and reviewing quality of claims and responding to issues
- Responsible for achievement of assigned goals, objectives and scorecard deliverables
- Plan, coordinate, and control the resources to deliver the appropriate claims service
- Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act
- Provide guidance on technical matters, supervise claims reserves and extend settlement authority
- Identify trends and develop action plans as appropriate
- Encourage a high performance team that works to deliver exceptional experiences to the members and achieve outstanding results
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years of progressive customer service, operational, military or leadership experience including a minimum of 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency
- 3 years of direct team lead or management experience
- Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities
- Experience using, interpreting, solutioning and leading with data
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Operations Analyst responsible for enhancing operational performance and customer experience at ANZ's customer contact hub. Collaborates on improvement plans and monitors effectiveness for sustained impact.
Operations Support role performing fertilizer delivery and equipment maintenance at the J.R. Simplot Company. Involved in recordkeeping, loading, delivery, and monitoring product application at the facility.
Partner Operations Specialist at Darktrace managing partner onboarding, deal registration and marketplace operations. Requires attention to detail and experience in partner operations or sales operations.
Building Operations Specialist providing mechanical repairs and maintenance for the Capitol Complex. Requires extensive experience in building maintenance and repair along with HVAC certification, located in Tallahassee, FL.
Regional Monitor assessing the performance of provided services in Florida's detention facilities. Responsible for compliance monitoring and leading a team of reviewers during on - site audits.
Wildfire Prevention Specialist in Florida Forest Service conducting fire prevention activities and educating the public. Act as Information Officer during incidents and coordinate with local agencies.
Manager overseeing Member Support operations at Physicians Insurance, ensuring quality and efficiency while coordinating onboarding and risk management services.
Director overseeing governance and operations for enterprise - wide Patient Services. Ensuring high standards in program development and vendor relationships with cross - functional leadership.
Operations Analyst at Southern Glazer’s managing costs and operational efficiencies. Collaborating with leadership to recommend improvements and track initiatives in beverage distribution.