About the role

  • Regional Monitor assessing the performance of provided services in Florida's detention facilities. Responsible for compliance monitoring and leading a team of reviewers during on-site audits.

Responsibilities

  • Serve as a Bureau of Monitoring and Quality Improvement Regional Monitor, assigned to assess the performance of services provided to the department youth in provider-operated programs or state-operated facilities.
  • Frequent overnight travel is required.
  • Serves as a monitor for annual and supplemental compliance monitoring reviews.
  • Will serve as a team lead and be responsible for coordinating and managing a team of reviewers during on-site/off-site annual compliance reviews.
  • Responsible for overseeing the work of those staff during an annual or supplemental review.
  • Collect and request information, complete work papers to ensure compliance with requirements, and provide information to the monitoring team and the program/provider.
  • Conduct desk reviews, as needed.
  • Develop a detailed monitoring approach/plan to be followed during each monitoring event.
  • Responsible for coordinating and conducting entrance and exit conferences, and daily debriefing sessions for monitoring events.
  • Responsible for consolidating monitoring findings, and if applicable, assigning preliminary ratings.
  • Write and develop a draft monitoring report and submit final draft report to the supervisor for proof reading and editing.
  • Participate as a peer reviewer on annual or supplemental compliance reviews with other regional staff.
  • Update and document all monitoring events and applicable information in the Department’s Juvenile Justice Information System (JJIS) Program Monitoring and Management (PMM) module.
  • Perform verification monitoring site visits to determine compliance with applicable requirements.
  • Report any critical issues noted during annual or supplemental compliance monitoring reviews to the supervisor.
  • Participate in the development of the annual and supplemental compliance monitoring review schedule.

Requirements

  • Knowledgeable in Department of Juvenile Justice policies and procedures.
  • Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.
  • Ability to communicate both verbally and in writing; understand computer technology and systems applications of Word, Excel, PDF and other functional software programs.
  • Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience.
  • Four or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred.
  • Previous audit or monitoring experience is preferred.

Benefits

  • E-Verify employer
  • Veterans Preference

Job title

Operations Coordinator

Job type

Experience level

Mid levelSenior

Salary

$1,835 per month

Degree requirement

Bachelor's Degree

Location requirements

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