Onsite Partner Operations Specialist

Posted 2 hours ago

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About the role

  • Partner Operations Specialist at Darktrace managing partner onboarding, deal registration and marketplace operations. Requires attention to detail and experience in partner operations or sales operations.

Responsibilities

  • Oversee the partner onboarding application process, including intake, routing, documentation tracking, and ensuring completeness
  • Support Deal Registration conversions, progression, and periodic audits
  • Manage key Marketplace workflows, including private offers, bulk uploads, and incentive processes
  • Maintain Salesforce data hygiene, including Account, Contact, Lead, and Opportunity records and recurring accuracy audits
  • Manage the Partner & Impartner support alias, triaging, routing, and resolving inquiries

Requirements

  • 1–2+ years in partner operations, sales operations, or a related support role (SaaS experience preferred)
  • Prefer experience with CRM tools (Salesforce) and willingness to learn partner platforms (e.g., Impartner, Tackle)
  • Strong organizational skills, attention to detail, and ability to follow structured processes
  • Clear communicator with a service‑oriented approach to supporting partners and internal teams.

Benefits

  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Discount
  • Life insurance
  • Commuter benefits
  • 401(k)
  • Employee Assistance Program

Job title

Partner Operations Specialist

Job type

Experience level

Junior

Salary

$50,000 - $70,000 per year

Degree requirement

No Education Requirement

Location requirements

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