Partner Operations Specialist at Darktrace managing partner onboarding, deal registration and marketplace operations. Requires attention to detail and experience in partner operations or sales operations.
Responsibilities
Oversee the partner onboarding application process, including intake, routing, documentation tracking, and ensuring completeness
Support Deal Registration conversions, progression, and periodic audits
Manage key Marketplace workflows, including private offers, bulk uploads, and incentive processes
Maintain Salesforce data hygiene, including Account, Contact, Lead, and Opportunity records and recurring accuracy audits
Manage the Partner & Impartner support alias, triaging, routing, and resolving inquiries
Requirements
1–2+ years in partner operations, sales operations, or a related support role (SaaS experience preferred)
Prefer experience with CRM tools (Salesforce) and willingness to learn partner platforms (e.g., Impartner, Tackle)
Strong organizational skills, attention to detail, and ability to follow structured processes
Clear communicator with a service‑oriented approach to supporting partners and internal teams.
Benefits
100% medical, dental and vision insurance, plus dependents
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