Assistant Store Manager supporting daily operations and customer experience for Free People. Leading the team to achieve goals and enhance brand engagement in Salem, NH.
About the role
- Key Holder at Free People engaging customers, driving sales, and supporting management in new Salem location. Collaborating with the team for a positive store environment and exceptional customer experience.
Responsibilities
- Acts as a brand ambassador and reflects the company values;
- Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
- Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
- Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
- Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
- Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
- Engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
- Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
- Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression
Requirements
- Love for the FP brand
- Stands out as a leader
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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