Senior Leader overseeing Platform Operations at Wells Fargo, managing critical operational services and driving transformation. Responsible for enhancing service quality and efficiency across multiple functions.
TC
Hybrid Account Operations Tech 3
Posted 2 months ago
About the role
- Account Operations Tech 3 responsible for resolving billing problems at UNM Medical Group. Supporting patient inquiries and ensuring account accuracy for effective revenue cycle management.
Responsibilities
- Performs a variety of complex functions to resolve involved billing problems and issues.
- Handles patient customer service calls and inquiries.
- Addresses patient billing questions and concerns.
- Manages patient account resolution including filing insurance and processing patient payments.
- Researches and provides reports on resolved invoices.
- Prepares adjustment and refund request forms.
- Ensures strict confidentiality of patient medical and financial records.
Requirements
- High school diploma or GED.
- At least 5 years of experience directly related to the duties and responsibilities specified.
- Completed degree from an accredited institution above the minimum education requirement may be substituted for experience on a year for year basis.
- Verification of education and licensure (if applicable) will be required if selected for hire.
Benefits
- Competitive Salary & Benefits : UNMMG provides a competitive salary along with a comprehensive benefits package.
- Insurance Coverage : Includes medical, dental, vision, and life insurance.
- Additional Perks : Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.
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