Insurance Operations Lead overseeing insurance workflows and driving process improvements using emerging technologies. Collaborating with stakeholders to deliver efficient and compliant insurance operations.
About the role
- Operations Mitarbeiter in der maritimen Aufzugsbranche mit Verantwortung für Auftragsabwicklung und Einsatzplanung. Koordinierung der Aufträge, Schnittstelle zu Kunden und Technikern.
Responsibilities
- Order management: assume commercial responsibility for orders from receipt through to invoicing
- Customer & technician interface: prepare and issue order confirmations and act as the central communication point
- Deployment logistics: coordinate the location and timing of assignments as well as material deliveries
- Warranty management: handle warranty cases
- Quality & documentation review: ensure the completeness of all work reports
Requirements
- Completed vocational training in a technical or commercial discipline
- Several years of professional experience in order processing or deployment planning, ideally in a maritime environment or in technical service
- Experience with ERP systems (ideally PiSA) and MS Office
- Confident communication skills in German and English
Benefits
- Secure job: permanent employment contract
- Performance-based and fair pay: attractive fixed monthly salary
- Inflation compensation: monthly non-cash voucher of €50.00 net
- LUTZ Academy: personal development and training
- Digitalization strategy: iPhone and laptop for mobile work
- Company pension plan: employer contribution after the probation period
- Company events: summer parties and Christmas parties
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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