HR Operations Specialist providing HR support for teammates in Germany and Austria at Under Armour. Ensuring seamless HR processes and enhancing teammate satisfaction through operational excellence.
Responsibilities
Serve as the trusted first point of contact for teammates, providing clear guidance on HR questions and ensuring every interaction reflects our UA service standards and delivers a positive experience.
Own and execute end‑to‑end HR processes across the full employment lifecycle—from onboarding and offboarding to benefits, payroll coordination, and leave administration.
Process benefit enrollments, allowances, and country‑specific requirements with accuracy and speed, ensuring teammates receive timely and correct documentation.
Communicate HR updates and changes confidently to teammates and external partners, ensuring smooth transitions and full compliance.
Deliver exceptional support through the AskHR ticketing system, resolving inquiries efficiently with a strong “first‑time‑right” mindset.
Prepare and input all teammate changes into payroll systems with precision, safeguarding data accuracy and compliance.
Maintain high‑quality personnel data in our global HRIS and collaborate with vendors to ensure seamless processing.
Lead the development, rollout, and continuous improvement of HR policies, country handbooks, and procedures that align with local legislation and best practices.
Keep personnel files up to date, conduct regular audits, and ensure full GDPR compliance.
Contribute to or lead projects focused on improving, automating, and simplifying HR processes and documentation.
Identify opportunities to elevate operational excellence, enhance data quality, and introduce smarter, more efficient ways of working.
Requirements
Minimum of 3 years’ experience in an HR Operations role supporting Germany.
Hands‑on payroll submission experience is essential; prior experience working with ADP is strongly preferred.
Experience in Retail and familiarity with Austrian HR practices are a plus.
Fluency in business English and German.
Strong customer‑service mindset, with the ability to respond quickly to teammate needs and use feedback to enhance service delivery.
Highly organized and detail‑oriented, able to balance daily tasks with longer‑term projects through effective prioritization.
Exceptional attention to detail, ensuring accuracy and consistency in all work.
Demonstrated ability to handle confidential information with discretion and professionalism.
Collaborative team player who communicates openly, listens actively, and builds strong working relationships.
Excellent written and verbal communication skills across all levels of the organization.
Positive and proactive approach to challenging existing processes, always seeking opportunities to improve data quality and operational workflows.
Solution‑oriented mindset with strong follow‑through, able to identify issues early and drive them to resolution.
Benefits
Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.
Under Armour Merchandise Discounts
Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being.
38 hour working week (fulltime)
28 days holiday
Teammate Resource groups e.g. Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living, Balance for mental health and wellbeing etc
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