System Analyst developing applications using Java Spring Boot and SQL developer Oracle for PCCW Solutions. Collaborating with stakeholders and mentoring junior developers in system analysis.
About the role
- Transcription Analyst managing transcription tasks and ensuring quality at U.S. Legal Support. Communicating effectively with clients and utilizing audio-related troubleshooting skills.
Responsibilities
- Assign transcription tasks to transcribers and oversee timely submission of completed transcripts
- Check in client audio files, troubleshoot upload issues, and facilitate the transfer of files to Box
- Process paperwork submitted by digital reporters and uphold quality control standards
- Manage a queue of time-sensitive tasks, prioritizing effectively to meet deadlines
- Perform repetitive tasks while maintaining accuracy and efficiency
- Utilize platforms such as Microsoft Teams, Adobe and other proprietary software for collaboration and workflow management
Requirements
- Strong verbal and written communication skills with a courteous and professional demeanor
- Ability to communicate effectively with management and clients
- Technical knowledge of audio and video equipment
- Excellent time management skills and reliability
- High attention to detail with the ability to identify and correct errors
Benefits
- Comprehensive benefits including medical, dental, and vision coverage
- Parental leave
- LifeLock identity protection
- Hybrid work model offering flexibility
- Fun, team-oriented culture with engaging activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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