Hybrid Sales Assistant

Posted last month

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About the role

  • Retail Sales Assistant supporting sales initiatives and customer service efforts at Twelve. Handling showroom setup, order management, and performing administrative tasks in Brooklyn, New York.

Responsibilities

  • Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
  • Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
  • Prepare and manage samples that need to be sent out to customers.
  • Assist in managing client communications and follow-ups related to orders and product inquiries.
  • Track and manage customer orders, ensuring accurate and timely processing of sales.
  • Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
  • Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
  • Maintain comprehensive records of sales activity and orders.
  • Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.

Requirements

  • Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Excel
  • Detail-oriented with a strong focus on accuracy in data entry and record keeping.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and collaboratively in a team environment.
  • A proactive approach to problem-solving and customer service.

Benefits

  • Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
  • Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
  • Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
  • Paid Parental Leave
  • Summer Fridays
  • Discretionary bonuses

Job title

Sales Assistant

Job type

Experience level

Mid levelSenior

Salary

$26 - $28 per hour

Degree requirement

High School Diploma

Location requirements

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