Hybrid Sales Assistant

at twelveNYC

• Job title: Sales Assistant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $26 - $28 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Brooklyn, United States

About the role

• Retail Sales Assistant supporting sales initiatives and customer service efforts at Twelve. Handling showroom setup, order management, and performing administrative tasks in Brooklyn, New York.

Responsibilities

• Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
• Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
• Prepare and manage samples that need to be sent out to customers.
• Assist in managing client communications and follow-ups related to orders and product inquiries.
• Track and manage customer orders, ensuring accurate and timely processing of sales.
• Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
• Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
• Maintain comprehensive records of sales activity and orders.
• Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.

Requirements

• Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Excel
• Detail-oriented with a strong focus on accuracy in data entry and record keeping.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment.
• A proactive approach to problem-solving and customer service.

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
• Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
• Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
• Paid Parental Leave
• Summer Fridays
• Discretionary bonuses