About the role

  • Client Reporting and Billing Specialist responsible for client invoicing and account maintenance. Working closely with the Client Success Team in a hybrid setting.

Responsibilities

  • Client Invoicing Setup and maintain client accounts
  • Prepare weekly and monthly invoices, detailed reports, and correspondence
  • Update and maintain detailed work instructions on the invoicing process
  • Maintain accurate client contacts
  • Work with Client Success Team for all client onboarding activities
  • Perform quality audits of client data
  • Client Reporting Provide clients, TPAs, and brokers with requested reporting on a weekly or monthly basis
  • Provide adhoc reports or supporting backup reports, as requested
  • Client Collections Payment application and reconciliation
  • Coordinates collections of past due accounts
  • Provide A/R reporting to brokers and management as needed
  • Account Reconciliation Monthly account reconciliation and analysis, including bank reconciliations for all cash accounts
  • TPA & Broker Commissions Prepare backup, communication, and payments for executive approval
  • Calculate monthly commissions
  • Quarterly Client Rebates Calculate quarterly rebates
  • Prepare backup, communication, and payments for client distribution
  • Cash Management Maintain monthly cash flow analysis and share with executive team monthly
  • Update and determine monthly cash flow buckets
  • ACH for vendor and client payments
  • Monthly bank reconciliations for TrueScripts Checking & Savings, TruePartners Checking, and any other accounts
  • Perform other duties as assigned

Requirements

  • Education: College associate's degree in Business or Accounting or related field or equivalent experience
  • Strong Microsoft Excel skills required, 2 to 3 years relevant experience
  • QuickBooks knowledge helpful
  • Exceptional problem solving, analytical thinking, and attention to detail
  • Ability to multi-task and prioritize in an ever-changing environment
  • Ability to work in an open team environment and be a team player with all levels of staff and management is required

Benefits

  • A wide range of health insurance options including medical, dental and vision
  • A strong salary and bonus program
  • A robust 401k and company match
  • Truescripts is transitioning to an ESOP, a team member owned company!
  • Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
  • Employee Assistance Program
  • A wellness program including financial incentives, chiropractic and massage services, and fitness stipends
  • Dream Manager Program (yes, it’s a real thing!)
  • A cohesive, family-based culture
  • Charitable contributions and volunteer time
  • Lots of celebrations!

Job title

Client Reporting and Billing Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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