Administrator providing essential administrative support for immigration and relocation matters in the Immigration & Global Mobility team. Ensuring accurate records and assisting with client requests in a professional services environment.
About the role
- IT & Office Administrator responsible for maintaining technology and office operations. Supporting employees and improving infrastructure through smart solutions and automation.
Responsibilities
- Manage user accounts across our systems (Google Workspace, Slack, AWS, and other platforms)
- Set up and configure laptops (mostly Windows, some MacBooks) for new team members
- Troubleshoot hardware and software issues when they come up
- Maintain our legacy systems including cPanel/WHM for websites and email
- Manage DNS records (A records, MX records, CNAME, TXT records for SPF/DKIM/DMARC)
- Handle email deliverability issues and inbox placement monitoring
- Monitor website performance and keep things running fast
- Handle security monitoring and flag suspicious activities
- Manage software licenses and keep meticulous documentation
- Procure equipment as needed
- Monitor and optimize our hosting infrastructure
- Build automation projects or internal tools to make our operations smoother
- Basic web maintenance and troubleshooting (HTML/CSS/JavaScript/PHP knowledge helpful)
- Manage and coordinate office/pantry supplies, vendors, and facilities support
Requirements
- Strong general knowledge of how computers and networks work
- Understanding of DNS management and email infrastructure (MX records, SPF, DKIM, DMARC)
- Ability to learn new tools and platforms quickly (Google is your friend!)
- Basic understanding of networking, routers, and troubleshooting connectivity
- Security awareness - understanding of basic security principles and best practices
- Some coding/scripting ability (even if self-taught)
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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