Customer Service Advisor handling phone inquiries for Entel Chile. Offering benefits and promotions to retain users while working in Lima remotely after initial onsite training.
About the role
- Application Support Specialist providing essential enterprise support for customer issue resolution using AI tools. Ensuring high customer satisfaction and effective use of applications in the construction sector.
Responsibilities
- Provide essential enterprise support by resolving customer issues and coordinating escalations.
- Use clear prompts, verify AI-generated information, and strictly follow all data confidentiality protocols.
- Maintain high customer satisfaction and ensure the effective use of our applications.
Requirements
- Bachelor or Associate degree in business with an emphasis in business, accounting, construction management or other relevant discipline.
- Strong understanding of general business, accounting and HR principles.
- Adept at working with AI-powered support tools (e.g., chatbots, virtual assistants)
- Intermediate level of experience with core Google Workspace
- Prior experience in customer support or a related role.
- Strong problem-solving and communication skills.
- Passion for technology and software solutions.
- Excellent interpersonal abilities and customer-centric mindset.
- Encouraged but not required: Accounting experience.
- Construction experience and/or Construction accounting experience.
- Basic SQL exposure.
- Prior ERP experience.
- Experience using Vista or Vista Web products.
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Time off plans
- Retirement plans
- Paid Parental Leave
- Employee Stock Purchase Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Global HR Support Specialist managing recruitment administrative tasks and assisting business leaders. Support position management and ensure day - to - day operations of Global Talent Acquisition processes.
Customer Care Representative handling insurance inquiries for Farmers Insurance. Delivering exceptional service via multiple communication channels.
Customer Care Specialist assisting clients with their inquiries and providing solutions at Lyka, an Australian pet wellness company. Engaging customers with information about dog nutrition and wellness.
Mortgage Servicing Representative assisting clients with FHA inquiries. Providing customer service via calls and emails, with a focus on mortgage policy knowledge.
Customer Care Agent at Porsche Digital in Barcelona providing exceptional customer service and support. Engaging with customers and enhancing their experience with Porsche products and services.
Operations Customer Expert providing customer service in Saarbrücken, Germany. Handling customer inquiries and managing complaints with a focus on service orientation.
Sales Support Representative at RNDC, collaborating with sales team to manage order delivery and customer support. Building strong relationships and ensuring effective merchandising in the wine and spirits industry.
Sales Support Representative collaborating with Sales team at RNDC. Responsible for assisting customers, maintaining displays, and managing inventory.
System Support Specialist responsible for troubleshooting and supporting Policy Administration Systems. Collaborating with underwriting and finance teams in an insurance organization environment.