Collecting agency specialist handling detailed correspondence and inquiries with debtors and attorneys. Independent decision - making regarding collections processes and preparation of legal documentation.
About the role
- Accounts Receivable Specialist optimizing billing and collections processes for a SaaS platform in physical security operations. Collaborating with various departments to ensure accuracy in financial transactions.
Responsibilities
- Support and optimize end-to-end AR processes including billing, cash application, collections, account reconciliations.
- Handle complex AR issues confidently and work across departments.
- Ensure accuracy and efficiency in all financial transactions.
- Collaborate closely with Sales, Customer Success, AR Manager, and Shared Services Director.
Requirements
- 3-7+ years of experience in Accounts Receivable, Billing, or a similar finance role.
- Experience with daily cash application and obtaining remittance information to meet audit standards.
- Proven experience in collections, including contacting customers, managing follow-ups, and scheduling calls with customers and Sales Representatives.
- Experience supporting monthly, quarterly, or annual audits.
- Hands-on experience reviewing projects and coordinating billing with cross-functional teams.
- Strong knowledge of financial controls and compliance requirements.
- Advanced Excel skills and familiarity with financial software/ERP systems.
- Bachelor’s degree in Accounting, Finance, or a related field (preferred).
- Proficiency in French (required) for supporting Canada and EMEA customers.
Benefits
- Trackforce promotes a workplace free from discrimination and harassment
- Commitment to diversity and inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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