Accounts Receivable Specialist II managing cash flow and risk at Acuity Inc. Overseeing portfolio management, issue resolution, and process improvements in financial operations.
Responsibilities
Accounts Receivable Management: Oversee diverse Accounts Receivable portfolio across multiple Acuity ERPs and sales channels
Monitor Aged Receivables: Track trends in unpaid balances and recommend effective solutions
Issue Resolution & Process Improvement: Investigate and resolve issues including pricing discrepancies and payment variances
Evaluate and Optimize Processes: Identify improvement opportunities that enhance operational efficiency
Drive Continuous Improvement: Recommend initiatives that strengthen collections and improve customer service
Support System Enhancements: Participate in system improvement projects and collaborate across functions
Requirements
5+ years of experience in Credit & Collections and/or Deductions Management
5+ years of experience leading process improvements and driving positive operational change
Advanced analytical and problem-solving skills
Strong technical proficiency, including Outlook, Excel (pivot tables, lookups, data manipulation), and Power BI or similar analytics tools
Demonstrated ability to collaborate effectively with cross-functional teams
Demonstrated ability to provide excellent customer service
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