Account Executive driving marketing cloud solutions for European NGOs and nonprofits. Focus on leveraging Salesforce solutions to enhance donor engagement and advocacy.
About the role
- Kundenberater handling customer inquiries via phone for a renowned German bank. Welcoming applicants from various backgrounds, including career changers and individuals with no prior experience.
Responsibilities
- Friendly and professional customer advice over the phone (inbound)
- Independent and solution-oriented handling of all customer enquiries
- Completion of general administrative tasks
Requirements
- Prior experience in customer service, sales, or as a call center agent is an advantage but not required — career changers, entry-level candidates, and those returning to the workforce are warmly welcome (m/f/d)
- Excellent German language skills, both spoken and written
- A clean criminal record (certificate of good conduct)
- Friendly, customer-focused manner
Benefits
- Permanent employment contract
- Start with 27 days of holiday
- Fixed base salary with an attractive bonus scheme
- Employee savings benefits (Vermögenswirksame Leistungen)
- Subsidies for company public-transport ticket & company bike leasing
- Option to work part-time or full-time
- Occupational health offerings (fruit days, massage chairs, fitness partnerships, preventive health checks, and more)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
HG
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