Project Management Intern assisting in Toyota Insurance's Coaching Service program design and pilot. Engaging in analytical tasks, best practices, and telematics behavioral coaching.
Responsibilities
Help design, pilot, and operationalize the Coaching Service program internally with CAS and TIMS.
Generate evidence and playbooks to demonstrate the power of telematics and behavioral coaching.
Drive best practices with TAI agents to request driving data whenever eligible.
Measure driving performance and engagement internally across CAS/TIMS.
Define and operationalize a sales standard for TAI agents.
Support experiment design to evaluate impacts on pricing fairness, safety outcomes, and customer satisfaction.
Contribute to privacy/consent, data quality, and change control checklists.
Define operational requirements and knowledge-transfer assets for broader rollout.
Requirements
Pursuing a Bachelor’s/Master’s in Business, Data/Analytics, Engineering, Information Systems, or related field.
Strong organization, communication, and stakeholder management skills.
Analytical mindset; ability to interpret metrics, identify trends, and craft recommendations.
Proficiency with Excel and PowerPoint; familiarity with a PM tool (e.g., Jira, Azure Boards, Asana, Trello) is a plus.
Exposure to A/B testing/experimentation design and basics of SQL/Python/Power BI/Tableau preferred.
Awareness of privacy/consent considerations and enterprise change management.
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