Senior Business & Systems Analyst handling IBM Maximo Real Estate & Facilities support. Managing daily issues, project lifecycles, and team coordination in a hybrid working environment.
Responsibilities
Maintains, supports, and enhances functional and technical aspects of IBM Maximo Real Estate & Facilities
Manages daily issues and problem-solving related to technology applications used by the business
Supports operational tasks in the project lifecycle, including preparation, gathering and analysis of business requirements
Develops, manages, and implements detailed project documentation and plans
Provides work direction to team members, assesses progress, and authorizes project sign-off
Supervises and trains assigned staff to ensure teamwork and standards of quality
Determines efficient implementation of system changes and monitors timelines
Chairs and participates in sub-committees for identifying support needs
Maintains knowledge of IBM Maximo for current and upcoming technological advancements
Researches and recommends solutions to enhance system functionality
Requirements
Extensive knowledge and application support experience related to the IBM Maximo Real Estate and Facilities module
Demonstrated ability to grasp technical concepts related to application design, programming, and support
Extensive experience supporting large and complex projects or teams
Experience using and supporting mobile field service applications
IBM certification in the area of Real Estate & Facilities or equivalent combination of education/related experience is an asset
Excellent interpersonal, negotiation, oral and written communication skills
Ability to prepare, organize and present project documentation
Ability to analyze/troubleshoot issues and create functional specifications for custom developments
Demonstrated ability to learn new business concepts and technologies quickly
Ability to use project management tools and methods
Extensive research, analytical, conflict resolution, and problem-solving skills
Ability to work effectively as a team member in a multidisciplinary team
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