Business Analyst translating customer needs into technical solutions at Xedule. Organizing stakeholder sessions and developing user stories for the education sector.
About the role
- Analyzing and documenting operational processes related to client activities in the public administration sector. Proposing solutions aligned with legal regulations and operational flows.
Responsibilities
- Analyze, map, and document processes related to the client's operational activities (enrollment/authorization, vehicles, traffic infractions, inspections, communication with RENAVAM, among others);
- Elicit requirements from stakeholders and translate business needs into clear functional specifications;
- Propose solutions aligned with the traffic sector's business rules, ensuring compliance with applicable legislation and official procedures;
- Identify operational issues and bottlenecks, perform analyses to recommend improvements and adjustments to systems, procedures, and integrations;
- Work directly on problem resolution by investigating root causes and coordinating corrective actions when services dependent on the client's rules are impacted;
- Validate features and enhancements together with development, QA, and stakeholders;
- Monitor legal or regulatory changes that affect products or systems, ensuring processes are updated; provide support to internal teams on functional and operational questions related to business rules;
- Ensure clear communication between technical and business areas, facilitating understanding and decision-making.
Requirements
- Experience with Object-Oriented programming (OO)
- Experience with Agile methodology: Scrum
- Experience working on Public Administration projects
- Must reside in Brazil
Benefits
- Company-subsidized health insurance for the employee
- Option to include dependents on the health plan with payroll deduction
- Dental coverage (optional)
- Option to include dependents on the dental plan with payroll deduction
- Meal voucher or food allowance
- Transport voucher (optional)
- Impact & Care — a personal guidance program offering confidential emotional support and counseling in psychological, legal, financial, social, and pet-related areas at no cost for the employee and eligible dependents
- Gympass - Wellhub (Access to over 700 gyms across Brazil with plans starting at R$29.90, deducted via payroll)
- Option to include dependents in Gympass - Wellhub (up to 3 dependents - paid via credit card)
- Access to Udemy through our intranet
- Partnerships with major consumer brands
- SESC partnership for employee and dependents
- Discounts with educational institutions (undergraduate and postgraduate) and language/certification schools
- Group life insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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