Head of Sales and Customer Service managing a team for an E-Commerce company specializing in tent solutions. Ensuring efficient processes and continuous improvement in sales operations.
Responsibilities
Organize, moderate and lead regular team meetings and briefings
Actively motivate and further develop the France team
Continuously improve and advance our sales processes
Ensure efficient and smooth workflows across the entire order tracking and order fulfillment process
Drive and monitor service and sales targets as well as related performance metrics (KPIs)
Manage and coordinate interfaces with other departments
Structured, sustainable and cross-team rollout of new and optimized processes
Requirements
Completed commercial training, a degree in business administration, or a comparable qualification
At least 3 years of relevant professional experience in sales and service environments
Ideally some first-line management/leadership experience
Confident use of reporting and sales control tools
Strong communication skills in German and French
Customer-oriented, organized and independent working style
Confident with common IT systems, e.g., CRM and reporting tools
Benefits
Financial support for childcare (KITA)
Subsidies for the DeutschlandTicket, company pension scheme and fitness program
Subsidized meals and bicycle leasing
Online academy and individual training opportunities
Technician for customer service at Nohl Brandschutz GmbH handling fire protection systems inspection and service. Requires technical expertise and customer service skills with travel readiness.
Service Technician performing maintenance and commissioning of fire protection systems at customer sites. Requires travel and on - call availability for emergency services.
Monteur für den Kundenservice maintaining fire protection systems, managing installations and service calls. Joining VINCI Energies, a market leader in building solutions based in Nürnberg.
Monteur für den Kundenservice bei INSPA Industrieservice für Pumpenantriebe GmbH. Durchführung von Wartungsarbeiten an Löschpumpenaggregaten und technische Einweisung der Kunden.
Elektriker für den Kundenservice bei GFA, verantwortlich für Inbetriebnahme und Wartung von Brandmeldeanlagen. Kundenservice und Selbstständigkeit bei Elektrikproblemen sind erforderlich.
Electrician for customer service handling installation and maintenance of fire protection systems. Join VINCI Energies for customized solutions in building services and management.
Electrician for customer service handling installation and maintenance of fire protection systems. Providing customer service and on - call support with a focus on electrical systems.
Monteur für den Kundenservice im Bereich Brandschutzanlagen, tätig in der Wartung, Inbetriebnahme und Erweiterung von Brandschutzanlagen beim Kunden. Erfordert Reisebereitschaft und Kundenserviceerfahrung.
Customer Service Agent driving for Coles Supermarkets, delivering customer orders and ensuring high packing standards. Flexible hours are required, including weekends and evenings.
Multinational Customer Service Specialist in International insurance servicing clients in cooperation with external partners. Contributing to the management of insurance in the Asia Pacific region.