Customer Service Coordinator at BAM improving client service through Site Solutions Hub. Handling transactions, customer queries, and ensuring first - class customer experience in Kilsyth.
About the role
- Leading the Sales and Customer Service team at an E-Commerce firm specializing in tents and garden products. Overseeing sales processes and team development with a hybrid work model.
Responsibilities
- Organize, moderate and lead regular team meetings and briefings
- Actively motivate and develop the France team
- Continuously improve our sales processes
- Ensure efficient and seamless processes across order tracking and order fulfillment
- Manage and monitor service and sales targets, as well as associated performance metrics
- Manage and coordinate interfaces with other departments
- Roll out new and optimized processes in a structured, sustainable and cross-team manner
Requirements
- Completed commercial training, a degree in business administration, or a comparable qualification
- At least 3 years of relevant professional experience in sales and customer service
- Ideally, prior leadership experience
- Confident use of reporting and sales management tools
- Strong communication skills in German and French
- Customer-oriented, organized and able to work independently
- Proficient with common IT systems, e.g., CRM and reporting tools
Benefits
- Financial contribution toward daycare (KITA) costs
- Subsidies for the Deutschlandticket (public transport), company pension scheme and fitness program
- Subsidized meal options and bike leasing
- Online academy and individual training opportunities
- Hybrid/mobile working model
- EV charging stations for cars and e-bikes
- Option to take a sabbatical
- Modern offices with height-adjustable desks
- High-quality, customizable technical equipment
- Free drinks and fruit (organic)
- Team events and after-work gatherings
- Tent rental for employees
- Room for initiative and personal ideas
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Technician responsible for technical support and troubleshooting. Engaging with customers and ensuring satisfaction in smart home solutions with specific product knowledge.
Customer support role assisting clients with property management software. Responsibilities include handling customer inquiries and providing administrative support in a hybrid work environment.
Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
Customer Service Representative for Sentry Insurance handling phone inquiries and providing quality customer service. Join one of the largest mutual insurance companies in the U.S. and be a part of a growing team.
Customer Service Representative builds and maintains client relationships while assisting with system implementation. Collaborates with internal teams and oversees client inquiries and needs.
Customer Service Representative at Wawanesa Insurance delivering exceptional service in a high - paced contact center. Resolving inquiries and supporting policy updates while ensuring compliance with company standards.
Research and Sales Support Specialist providing backend support for Harvard Business Publishing's sales teams. Managing client requirements and ensuring optimal use of products and services through training and reports in India.
Customer Experience Specialist providing legendary hospitality and coordinating custom itineraries for guests at Fresh Tracks Canada. Engaging with clients pre, during, and post travels to ensure satisfaction.
Schaeffler寻找销售和客户服务协调员。负责执行订单获取和订单履行流程及客户支持工作。