People Services Support Team Member acting as a first point of contact for HR - related queries. Delivering defined People Services activities in line with business requirements at Heathrow.
About the role
- People Operations Manager managing employee lifecycle, payroll, onboarding and HR systems at tonies. Supporting global team with HR processes and data optimization.
Responsibilities
- Employee Lifecycle Management: You ensure a first-class experience for our employees. You manage all administrative steps – from the initial contract and changes during their career to appreciative offboarding and the creation of reference letters.
- Payroll & Benefits: You have a handle on the numbers. You maintain all salary and benefit data and work hand-in-hand with our external partners for preparatory payroll accounting. Your goal: 100% accuracy and punctuality.
- Onboarding Support: You share responsibility for a perfect start at tonies. You coordinate our Buddy Program and newcomer meetings to ensure new "Tonies" feel welcome from day one.
- HR Systems & Data Quality: As a "power user" for our HRIS (Personio), you ensure our digital personnel files are always up to date and comply with all legal requirements.
- Processes & Innovation: You have a drive to make things better. You challenge existing workflows, reduce manual effort, and leverage the potential of automation and AI to make our work more efficient.
- Knowledge Management: You make sure important information is easy to find. You expand our self-service resources so the team can find answers to HR questions quickly and independently.
Requirements
- HR Background: You bring solid experience in HR administration and are well-versed in labor law and employee lifecycle processes.
- Experience with payroll, social security and company pension schemes is a plus.
- Passion for Tech & Tools: You enjoy working with modern HR systems. If you already know Personio, that’s great – otherwise, you are a quick learner when it comes to new tools.
- Structure & Composure: Even when things get busy, you keep an overview. You work very conscientiously and manage to juggle different tasks and deadlines with ease.
- Empathy & Service Mindset: You see yourself as an internal service provider and enjoy supporting our colleagues with competence and care.
- Problem-Solver Mentality: You don't wait for things to happen; you tackle topics proactively and enjoy constantly developing processes.
- Communication: Since we work internationally, you communicate confidently in both German and English. Please submit your application documents in English.
Benefits
- Mobility : Choose the offer that suits you best—a "Deutschlandticket Job" for unlimited mobility, a monthly subsidy of €50 for an office parking space, a leasing bike, or a remote work allowance.
- Security : Benefit from subsidies for capital-forming benefits (vermögenswirksame Leistungen), a company pension scheme, and occupational disability insurance.
- Rest & Rejuvenation: Enjoy 30 days of paid annual leave plus three additional days off (Rose Monday, Christmas Eve, and New Year's Eve). After one year of service, you can also use up to 10 "toniecation days" (unpaid leave).
- Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
- Language Learning & Mindfulness: Improve your communication skills with the Babbel app and find relaxation through our access to the Calm meditation app.
- Discounts: Benefit from attractive discounts on our entire tonies range.
Job title
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