Head of HR Operations overseeing payroll and HR lifecycle events at Toll Group. Leading a global team to deliver high-quality HR support and operational excellence across Asia and EMEA.
Responsibilities
Lead global HR Operations team
Manage HR lifecycle events including Performance Management, Staff Surveys, and Annual Review cycles
Oversee HR communications and maintain global HR portal
Ensure employees are paid accurately and on time
Manage payroll operations across Asia and EMEA with external vendors
Serve as the HR and Payroll Subject Matter Expert
Lead continuous improvement initiatives, including HR system enhancements
Build and maintain HR Knowledge Base articles in ServiceNow
Requirements
Strong team leadership and ability to inspire others
Proven capability managing end-to-end tasks
High proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience in HR Operations, HR Shared Services, or Payroll
Strong understanding of HR systems and payroll operations
Familiarity with generating HR reports and analysing workforce data
Working knowledge of Workday and ServiceNow is beneficial
Tertiary qualification in Human Resources, Business, or related field (desired but not essential)
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