TixTrack provides ticketing solutions to live events, museums, and attractions.
Founded in Los Angeles in 2009, TixTrack was created to bring a new brand of rigorous thinking and science to the business of live entertainment ticketing.
Our team members hail from a variety of backgrounds covering fields such as data analysis and software engineering to ticket sales and box office management.
We are proud to boast a 98% customer retention rate which we believe is a true reflection of our commitment to adding tangible value for our customers year after year.

TixTrack

Browse and apply for open jobs at TixTrack.

human-resources

TixTrack is an innovative technology company leading the digital transformation in ticketing solutions for the Arts, Attractions, and Live Entertainment industries. By breaking away from inefficient traditional systems, TixTrack offers state-of-the-art platforms that enhance guest experiences, empower data-driven decisions, and improve operational efficiency for venues. With solutions like Nliven for reserved seating and Ticketure for general admission and membership management, TixTrack provides customizable and scalable ticketing options, complete with mobile ticketing, analytics, secure payment processing, and social media integration. With a mobile-first design and powerful business intelligence tools, TixTrack continues to push the boundaries of ticketing technology.

TixTrack provides ticketing solutions to live events, museums, and attractions.

Founded in Los Angeles in 2009, TixTrack was created to bring a new brand of rigorous thinking and science to the business of live entertainment ticketing. Our team members hail from a variety of backgrounds covering fields such as data analysis and software engineering to ticket sales and box office management.

We are proud to boast a 98% customer retention rate which we believe is a true reflection of our commitment to adding tangible value for our customers year after year.

• Assist with administering and executing human resource programs for the entire employee lifecycle including, but not limited to talent acquisition, onboarding and offboarding, benefits, and leave; performance and talent management; productivity, recognition, wellness and morale, occupational health and safety, and training and development.
• Help develop and implement policies, processes, training, initiatives, and surveys to support the organizations human resource compliance needs.
• Help lead the onboarding experience, including coordinating preboarding activities, facilitating new hire orientations, and ensuring a smooth and welcoming transition for new employees.
• Support employee engagement efforts through the planning and execution of various remote, hybrid, and in-person activities.
• Help handle administrative tasks for preboarding, onboarding, orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the VP, Human Resources.
• Utilize the organization’s HRIS and personnel records to track employment-related items for employees.
• Support recruiting activities by screening candidates and developing and executing best practices for talent acquisition.
• Help design and implement programs to track all compliance and legal requirements of an international business.
• Assist the VP, Human Resources with navigating change, developing solutions, and tailoring HR programs to support employee engagement and retention.
• Develop strong partnerships with all employees across the business.

HR Generalist

HR Generalist assisting in HR operations including recruitment, compliance, and employee engagement. Working closely with the HR team to improve processes and support staff in a remote environment.

operations

• Oversee and manage the day-to-day administrative operations of the New York City office, including vendor relationships, office supplies and amenities, space utilization, and equipment maintenance, exercising independent judgement to ensure a productive, welcoming environment for staff and guests.
• Support and administer contract and agreement management by tracking deadlines, coordinating with internal stakeholders, and ensuring timely execution and compliance.
• Provide high-level administrative and logistical support to leadership, independently managing priorities that may include calendar management, stakeholder coordination, travel arrangements, and company events, while recommending process improvements to enhance operational efficiency.
• Partner with teams across the organization, including Human Resources, Marketing, Finance, IT, and Customer Experience, with projects and initiatives as needed, applying sound judgement to coordinate resources, resolve issues, and meet business objectives.
• Collaborate with colleagues across regions, including the Managing Director, UK, to support operational alignment, contribute to cross-regional initiatives, and adapt administrative processes as needed.
• Maintain and update departmental manuals, processes, and documentation to ensure organizational consistency, accuracy, and alignment with best practices.
• Handle sensitive company and employee information with discretion, professionalism, and strict confidentiality, exercising judgement to ensure compliance with company policies and applicable regulations.

Operations Coordinator

Operations Coordinator overseeing administrative operations at TixTrack in New York City. Responsible for supporting leadership and various departments in a hybrid work environment.

• Oversee day-to-day administrative operations of the New York City office, including vendor relationships, office supplies and amenities, space utilization, and equipment maintenance to ensure a productive, welcoming environment for staff and guests.
• Support contract and agreement management by tracking deadlines, coordinating with internal stakeholders, and ensuring timely execution and compliance.
• Provide administrative and logistical support to leadership, which may include calendar management, stakeholder coordination, travel arrangements, and company events.
• Assist teams across the organization, including Human Resources, Marketing, Finance, IT, and Customer Experience, with projects and initiatives as needed.
• Collaborate with colleagues across regions, including the Managing Director, UK, to support operational alignment and cross-regional initiatives.
• Maintain and update departmental manuals, processes, and documentation to ensure organizational consistency and accuracy.
• Handle sensitive company and employee information with discretion, professionalism, and strict confidentiality.

Operations Coordinator overseeing daily administrative operations for TixTrack in New York City. Required to collaborate across departments and maintain productivity in a hybrid work environment.

platform-engineer

• Lead and Mentor the Platform Engineering team (Cloud Infrastructure, DevOps, Developer Experience, and SRE)
• Execute the Platform Strategy by partnering with the CTO to translate company goals into a tactical plan and executing the platform roadmap
• Scale Cloud Infrastructure (Azure), overseeing its design, implementation, and management to ensure it is scalable, reliable, secure, and cost-effective
• Mature DevOps & Continuous Delivery by guiding the implementation of DevOps principles across the entire engineering department
• Champion Developer Experience (DevEx), creating a seamless and productive experience for product developers
• Establish SRE Capabilities to ensure high availability, performance, and reliability of our platform and applications
• Empower Product Teams by working closely with them to understand their challenges and provide necessary tools, training, and support
• Ensure Security and Compliance for our platform and applications

Platform Engineering Manager

Platform Engineering Manager leading the engineering foundation for ticketing solutions at TixTrack. Overseeing cloud infrastructure, DevOps practices, and ensuring developer productivity.

TixTrack provides ticketing solutions to live events, museums, and attractions. Founded in Los Angeles in 2009, TixTrack was created to bring a new brand of rigorous thinking and science to the business of live entertainment ticketing. Our team members hail from a variety of backgrounds covering fields such as data analysis and software engineering to ticket sales and box office management. We are proud to boast a 98% customer retention rate which we believe is a true reflection of our commitment to adding tangible value for our customers year after year.

TixTrack

About the company

Open jobs

4 jobs found

HR Generalist

TixTrack

Operations Coordinator

TixTrack

Operations Coordinator

TixTrack

Platform Engineering Manager

TixTrack