Hybrid Operations Coordinator

at TixTrack

• Job title: Operations Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $50,000 - $70,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Operations Coordinator overseeing daily administrative operations for TixTrack in New York City. Required to collaborate across departments and maintain productivity in a hybrid work environment.

Responsibilities

• Oversee day-to-day administrative operations of the New York City office, including vendor relationships, office supplies and amenities, space utilization, and equipment maintenance to ensure a productive, welcoming environment for staff and guests.
• Support contract and agreement management by tracking deadlines, coordinating with internal stakeholders, and ensuring timely execution and compliance.
• Provide administrative and logistical support to leadership, which may include calendar management, stakeholder coordination, travel arrangements, and company events.
• Assist teams across the organization, including Human Resources, Marketing, Finance, IT, and Customer Experience, with projects and initiatives as needed.
• Collaborate with colleagues across regions, including the Managing Director, UK, to support operational alignment and cross-regional initiatives.
• Maintain and update departmental manuals, processes, and documentation to ensure organizational consistency and accuracy.
• Handle sensitive company and employee information with discretion, professionalism, and strict confidentiality.

Requirements

• Bachelor’s degree in business or related field (or equivalent experience) preferred.
• Three or more years of proven experience in an operation, administrative, or business support role.
• Prior experience coordinating multiple stakeholders and managing complex schedules while maintaining professional business relationships.
• Ability to organize a daily workload by priorities.
• Highly proficient with Microsoft Office Suite and/or Google Workspace, with the ability to learn new or updated software.
• Availability for occasional travel to offsite meetings or events.

Benefits

• 100% paid medical, dental and vision benefits for employee and dependents
• Company-paid life insurance
• Traditional and Roth 401k plans
• Paid parental leave
• Learning & development opportunities with company reimbursement for eligible educational expenses
• Working abroad opportunities
• Volunteer days off
• Flexible scheduling
• Up to $300 reimbursement for initial equipment to set up hybrid work environment
• Generous PTO and holiday schedule