Operations Coordinator overseeing daily administrative operations for TixTrack in New York City. Required to collaborate across departments and maintain productivity in a hybrid work environment.
Responsibilities
Oversee day-to-day administrative operations of the New York City office, including vendor relationships, office supplies and amenities, space utilization, and equipment maintenance to ensure a productive, welcoming environment for staff and guests.
Support contract and agreement management by tracking deadlines, coordinating with internal stakeholders, and ensuring timely execution and compliance.
Provide administrative and logistical support to leadership, which may include calendar management, stakeholder coordination, travel arrangements, and company events.
Assist teams across the organization, including Human Resources, Marketing, Finance, IT, and Customer Experience, with projects and initiatives as needed.
Collaborate with colleagues across regions, including the Managing Director, UK, to support operational alignment and cross-regional initiatives.
Maintain and update departmental manuals, processes, and documentation to ensure organizational consistency and accuracy.
Handle sensitive company and employee information with discretion, professionalism, and strict confidentiality.
Requirements
Bachelor’s degree in business or related field (or equivalent experience) preferred.
Three or more years of proven experience in an operation, administrative, or business support role.
Prior experience coordinating multiple stakeholders and managing complex schedules while maintaining professional business relationships.
Ability to organize a daily workload by priorities.
Highly proficient with Microsoft Office Suite and/or Google Workspace, with the ability to learn new or updated software.
Availability for occasional travel to offsite meetings or events.
Benefits
100% paid medical, dental and vision benefits for employee and dependents
Company-paid life insurance
Traditional and Roth 401k plans
Paid parental leave
Learning & development opportunities with company reimbursement for eligible educational expenses
Working abroad opportunities
Volunteer days off
Flexible scheduling
Up to $300 reimbursement for initial equipment to set up hybrid work environment
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