Hybrid Operations Coordinator

Posted 2 months ago

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About the role

  • Operations Coordinator overseeing daily administrative operations for TixTrack in New York City. Required to collaborate across departments and maintain productivity in a hybrid work environment.

Responsibilities

  • Oversee day-to-day administrative operations of the New York City office, including vendor relationships, office supplies and amenities, space utilization, and equipment maintenance to ensure a productive, welcoming environment for staff and guests.
  • Support contract and agreement management by tracking deadlines, coordinating with internal stakeholders, and ensuring timely execution and compliance.
  • Provide administrative and logistical support to leadership, which may include calendar management, stakeholder coordination, travel arrangements, and company events.
  • Assist teams across the organization, including Human Resources, Marketing, Finance, IT, and Customer Experience, with projects and initiatives as needed.
  • Collaborate with colleagues across regions, including the Managing Director, UK, to support operational alignment and cross-regional initiatives.
  • Maintain and update departmental manuals, processes, and documentation to ensure organizational consistency and accuracy.
  • Handle sensitive company and employee information with discretion, professionalism, and strict confidentiality.

Requirements

  • Bachelor’s degree in business or related field (or equivalent experience) preferred.
  • Three or more years of proven experience in an operation, administrative, or business support role.
  • Prior experience coordinating multiple stakeholders and managing complex schedules while maintaining professional business relationships.
  • Ability to organize a daily workload by priorities.
  • Highly proficient with Microsoft Office Suite and/or Google Workspace, with the ability to learn new or updated software.
  • Availability for occasional travel to offsite meetings or events.

Benefits

  • 100% paid medical, dental and vision benefits for employee and dependents
  • Company-paid life insurance
  • Traditional and Roth 401k plans
  • Paid parental leave
  • Learning & development opportunities with company reimbursement for eligible educational expenses
  • Working abroad opportunities
  • Volunteer days off
  • Flexible scheduling
  • Up to $300 reimbursement for initial equipment to set up hybrid work environment
  • Generous PTO and holiday schedule

Job title

Operations Coordinator

Job type

Experience level

Mid levelSenior

Salary

$50,000 - $70,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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