Sales assistant at Team JD in Helsinki ensuring customers receive excellent service and maximizing store profitability. Responsibilities include effective sales, maintaining stock, and customer engagement in a team - oriented environment.
About the role
- Digital Transformation Analyst optimizing sales processes through data analysis and digital tools at Tirolez. Empowering the sales journey and improving customer experience.
Responsibilities
- Act as an agent of innovation and efficiency in commercial processes, using digital technologies, data analysis and automation to optimize the sales journey, improve the customer experience and increase team performance.
- Map and analyze sales processes to identify opportunities for digitization and automation;
- Implement digital tools and ensure their integration with existing systems;
- Monitor performance indicators (KPIs) and generate insights for data-driven decision making;
- Support the sales team in adopting new technologies and digital methodologies;
- Develop dashboards and reports to track the customer journey and sales funnel;
- Research trends and best practices in digital transformation applied to the commercial/sales area.
Requirements
- Knowledge of CRM, automation tools and data analysis.
- Ability to translate data into actionable insights.
- Strategic mindset with a focus on customer experience.
- Strong communication skills to engage both commercial and technical teams.
- Agile mindset and innovation-oriented approach.
- Bachelor’s degree in Business Administration, Marketing, Engineering, Information Systems or related fields.
- Specialization in Digital Transformation, Data Analytics or Project Management is desirable.
Benefits
- Flexible meal allowance: you can allocate the benefit between a Meal Voucher and a Food Voucher or choose only one — you decide!
- We care for your health: medical and dental coverage and the Viva+ program for comprehensive well-being support; telemedicine included.
- Partnership with Wellhub: psychological support platform.
- Performance is rewarded: annual Profit Sharing Program.
- Life insurance.
- Birthday Day Off — a day to celebrate with your loved ones.
- Service anniversary celebrations with recognition and gifts.
- Tirolez University: our corporate learning platform offering courses and training to keep you up to date.
- Additional partnerships and agreements with institutions across Brazil to support your development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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