Assistant Maintenance Manager overseeing multiple local sites in MA for Cushman & Wakefield Services. Driving operational efficiency and safety compliance in one of the world’s largest distribution centers.
About the role
- Lifecycle and Automation Manager enabling smarter use of energy at scale with Tibber. Join us to contribute in making energy transition happen with innovative marketing strategies.
Responsibilities
- Define and maintain the end-to-end customer lifecycle across onboarding, activation, engagement, retention, up/cross-sell and winback
- Own and evolve our lifecycle segmentation model to reflect our growing customer base
- Use Braze to build, test and optimise automated journeys that drive feature adoption, retention and CLTV
- Own the global onboarding automation setup, from first touchpoint through key activation milestones
- Build proactive churn prevention and winback automations using behavioural signals and predictive scores
- Run A/B and multivariate tests across lifecycle touchpoints to improve performance and guide decisions
- Partner with local markets to align global lifecycle frameworks with local execution
- Track and report on lifecycle performance across retention, churn reduction, reactivation and customer value
- Improve workflows and output through AI tooling, experimentation and automation
Requirements
- Solid experience in lifecycle marketing, CRM, retention, or a similar role in a subscription or recurring-revenue business
- Hands-on experience with Braze and building automated customer journeys end-to-end
- Strong experimentation skills, with the ability to use data and insights to improve performance
- Commercially minded, with a clear understanding of retention, revenue and customer value
- Comfortable using AI tools and applying predictive signals in segmentation and automation logic
- Fluent in English, our working language. German, Dutch or Swedish is a plus
Benefits
- Health insurance
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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