EHS Manager providing onsite health and safety support at client facilities focusing on compliance and risk management. Ensures effective strategies for safety issues across industries.
About the role
- Manager overseeing technical support for Stryker customers by field engineers and specialists. Requires 8+ years of experience and a Bachelor's degree.
Responsibilities
- Oversees the technical support of company customers by field engineers, technicians, and support specialists
- Supervises engineers that respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software
- Establishes and maintains lines of communication with design engineering and software development on design, reliability and maintenance issues
- Ensures that engineers are current with the latest upgrades and/or new releases
- Manages field service schedule to support activities including repair, preventative maintenance, installation, and engineering change upgrades
- Drives top line service revenue through management of parts, labor, and service contract pricing in conjunction with the sales team
- Responsible for building and engaging a field service team to meet and exceed defined performance objectives
Requirements
- 8+ years of supervisory & relevant experience
- Bachelor’s Degree required
- Proven ability to recruit and retain top talent
- Ability to troubleshoot remotely and effectively communicate guidance to customers and technicians
Benefits
- 20% Travel
- Equal opportunity employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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