BE
BenchSciLead Analyst, Data
Lead Business Analyst focusing on data analytics and business intelligence at BenchSci. Collaborating across teams to define and drive analytical strategy for informed decision - making.
About the role
- develop and execute monitoring controls and reporting for all facets of Managed Solutions
- partner closely with client services, technology, risk and legal associates to implement reporting and forensic frameworks
- maintain a holistic set of controls to support the flawless execution of the RetirePlus Series and detect issues early & mitigate them before they have a broad impact
- monitor and analyze ongoing activity across all plans enrolled in the RetirePlus Series
- review volume & control total reports to identify red flags, anomalies & potential issues
- research results and items flagged by audits and control total reports
- identify the root cause, population impacted & fix that needs to be implemented for identified issues
- create and support interactive dashboards and reports to communicate complex analytics insights to non-technical stakeholders
- review individual accounts based on random sampling, accounts identified through audits & reporting processes
- compare accounts to the direction received by the participant to confirm they are properly invested
- accountable for achievement of agreed upon outcomes (e.g. timelines, quality, etc)
Requirements
- 5+ years of data analyst or similar experience
- Experience in designing and developing robust data pipelines for seamless data ingestion and transformation using Python and/or Alteryx
- Knowledge of principle, techniques, and best practices of data modeling and data quality
- Direct experience with SQL analysis and reporting tools such as Tableau
- Familiar with TIAA’s institutional systems, processes, and procedures
- Bachelor’s Degree or equivalent of four (4) years of related work experience
- Experience working with retirement plans and services
- Experience working across functions / businesses in a matrix environment that may include Product, Marketing, Legal, Risk, Compliance, Technology, Client Relationship Sales, Client Services, etc.
- Familiar with TIAA’s investment and annuity products
- Understand asset allocation and managed account products and services
- Experience with processes including creation and maintenance of documentation
- Advance level experience with SQL scripts
- Advanced proficiency in SQL development, including complex query optimization
- Demonstrated ability to connect data and analysis to drive actions to make decisions in a consultative manner
- Proven ability to deliver results in a growing and changing environment
Benefits
- superior retirement program
- highly competitive health, wellness and work life offerings
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