Senior Complex Resolution Analyst responsible for handling complex OMNI issues and adjustments. Engaging in remediation research projects and coaching lower level professionals for effective operations.
Responsibilities
Handles complex global, plan and individual level adjustments and remediation projects.
Processes complex bulk adjustments (Plan Mergers, Cross Contract Transfers, and Fund Mergers).
Handles the research and reporting of system issues related to OMNI, including analyzing the data.
Acts as a subject matter expert (SME) for Operations and IT implementations.
Coaches and reviews the work of lower level professionals.
Requirements
3+ years of experience in financial services with OMNI (Record Keeping System)
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