About the role

  • Sales Support Mitarbeiter managing customer communication and coordinating projects. Supporting the Sales Manager in price management and order processing in a growing company.

Responsibilities

  • Customer communication & support: Assist the Sales Manager and independently communicate with customers via email, Teams, phone and in-person visits.
  • Quotation and pricing management: Prepare and follow up on quotations, contracts and price inquiries; determine delivery and packaging terms in coordination with the Sales Manager.
  • Order and sales order management: Capture, confirm and manage orders including adjustments, modifications and cancellations.
  • Master data and project data management: Maintain customer and item master data in ERP and CRM systems. Record and track project data, create sample orders and coordinate project progress.
  • Documentation & complaint management: Manage customer documentation and handle complaints, credit notes and export controls in coordination with the Sales Manager.

Requirements

  • Completed commercial training (e.g., wholesale/foreign trade clerk, industrial clerk) or an equivalent commercial qualification
  • Initial experience in inside sales is a plus
  • Confident user of MS Office applications and ideally experience working with ERP systems
  • Very good German and good English skills, spoken and written
  • Prior experience in the fragrance and cosmetics industry is desirable
  • Strong communication skills, combined with organizational aptitude and a high level of team orientation complete your profile

Benefits

  • Pension plan
  • Bike leasing
  • Employee purchase discount
  • Flexible working hours
  • Health & wellness offerings
  • Canteen
  • Remote working
  • Modern workspaces
  • Team events
  • Th. Geyer Academy

Job title

Sales Support Associate, Scent & Care — Part-time

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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