Service Delivery Manager ensuring high service levels for IT managed services customers by building relationships and managing operations. Engaging with clients to drive improvements and focusing on successful outcomes.
About the role
- Sr. Manager for Trading & Strategy at Disney, driving growth and strategic initiatives across LATAM. Collaborating with global teams to influence business decisions and performance optimization.
Responsibilities
- Drive Business Growth
- Identify growth opportunities, new product launches, and business performance optimizations across LATAM.
- Translate qualitative and quantitative data into actionable recommendations and clear strategic plans.
- Support the design and delivery of region-wide business strategies aligned with global priorities.
- Turn Insights Into Action
- Serve as the connector between business decisions and execution, ensuring strategies translate into measurable impact.
- Shape the Business Performance Narrative
- Monitor business health, initiatives, and content performance.
- Shape the narrative around performance, ensuring executive decisions are grounded in data, trends, and consumer insights.
- Key Deliverables
- Build opportunity hypotheses into actionable and measurable business cases in partnership with global and local teams (analytics/research, finance, legal, market leads).
- Lead strategic and financial analysis for growth opportunities (e.g., new channel launches, D2C product launches).
- Analyze market trends and competitors to support senior management decisions.
- Manage and support integrated regional initiatives across strategic and operational priorities.
- Deliver daily and weekly reports on KPIs, initiatives, decisions, and industry trends across LATAM.
- Identify risks, opportunities, and performance improvement areas.
Requirements
- +8 years of experience driving strategy, business development, and cross-functional initiatives.
- Deep know-how in subscription-based business models, including growth, retention, and monetization strategies.
- Proven experience in strategic planning and execution, translating insights into actionable business outcomes.
- Background in streaming businesses considered a strong plus, with strong understanding of digital platforms and audience dynamics.
- Exceptional Communicator — able to synthesize complex topics into clear, compelling narratives for diverse audiences.
- Collaborative Leader — a natural team player and influencer who excels at working across multiple teams and functions.
- Inclusive Culture Builder — committed to fostering trust, collaboration, empowerment, and inclusion.
- Strategic & Analytical Thinker — structured approach with strong business acumen and clarity of thought.
- Advanced level of English, Spanish, and Portuguese.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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