As an Account Executive at Veriforce CHAS, manage client relationships and ensure compliance. Directly contribute to client satisfaction and long-term retention in supply chain processes.
Responsibilities
Build, nurture, and manage strong relationships with a portfolio of Veriforce CHAS clients.
Act as a primary point of contact, understanding stakeholder needs and supporting them throughout the customer lifecycle.
Conduct compliance review meetings and ensure all requirements are consistently met across your accounts.
Identify and convert opportunities for account growth through proactive engagement and customer care calls.
Keep CRM systems (Salesforce) up to date with opportunities, contacts, and account notes while providing regular updates and insights to the wider team.
Requirements
Experience working in a customer success, account management, or client-facing role.
Proven ability to build trust and maintain strong, positive client relationships.
Ability to manage multiple workloads effectively and adapt to changing priorities.
Competence in using CRM systems such as Salesforce.
Strong influencing, communication, and stakeholder-management skills.
**Desirable experience**knowledge of supply chain compliance, construction, governance, risk, or public-sector environments will help you stand out but is not essential.****
Benefits
We have a **hybrid workplace policy, **where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:**** ******
**Personal Health & Wellbeing / Benefits******
>🍼 Enhanced Parental Leave ****
>🌴Generous annual leave ****
>🏥 Healthcare Plan****
>💟 Annual Giving Day – an extra day to give back to yourself or your community****
>🚲 Cycle-to-work Scheme ****
** Future Planning******
>**💰**Pension scheme with employer contributions ****
>🧬 Life Assurance – 3X base salary****
>💸 Rewards Program – access to discounts and cashback ****
>🏫 LinkedIn Learning License for upskilling & development ****
**Interested but don’t feel you meet all the requirements? ******
Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!******Bring Your Whole Self to Work.******
We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. ******What you can expect if you apply: **
A response to your application within 15 working days
An interview process consisting of:
An initial discovery call with the recruiter
A first stage interview via Microsoft Teams
Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
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