Mortgage Sales Assistant at Municipal Credit Union assisting with member applications and documentation. Providing excellent member service and supporting the Mortgage Sales Team with various tasks.
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Onsite Director of Luxury, Leisure & Corporate Sales
Posted 1 hour ago
About the role
- Director of Luxury, Leisure & Corporate Sales at The Pierre in New York. Overseeing luxury leisure and corporate segments with revenue targets and client relationships.
Responsibilities
- Provide market leadership in the luxury leisure segment.
- Achieve/exceed RN/REV targets established for the luxury leisure segment to meet The Pierre’s strategic objectives; build loyalty and market share
- Grow production and solicit new business working closely with key partners including AmexFHR, Virtuoso, Signature, Ensemble (among others), and actively engage with high revenue producing agencies on a consistent basis with a focus on suite sales.
- Identify and develop new opportunities within the segment to drive revenue by creating and executing innovative plans and actions
- Develop and continually enhance relationships with key accounts to maintain and increase market share.
- Maintain an active outside sales call activity and site experience schedule, with weekly one-on-one appointments and a focus on new business development.
- Initiate sales trip activity to focus on new account development and relationship building, while increasing awareness and driving revenues for the hotel.
- Maintain positive working relationships with clients through prompt and informative replies to inquiries, quality lead generation and providing thorough details on qualified accounts.
- Monitor market trends and make recommendations, which will allow hotels to maximize average rate and occupancy.
- Stay abreast of competitor’s performance and offerings, including seasonal promotions and packages, ensuring that The Pierre maintains and increases RevPAR positioning.
- Review STAR and Hotelligence 360 monthly reports.
- Manage and monitor the consortia partner sites on an ongoing basis to ensure hotel information is current and the site is optimized.
- Liase with DOSM on marketing opportunities.
- Manage the annual contracting process.
- Partner closely with professional industry organizations and participate in select events in order to raise The Pierre’s hotel profile and to make recommendations on overall trends and current issues.
- Solicit new and manage existing global and local accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
- Develop and maintain relationships with key global travel managers
- Write and implement strategic business cases for future accounts including rate strategies; develop target lists and account plans for solicitation
- Lead efforts to maximize account penetration and expand customer base.
- Manage the annual RPF process on Lanyon in collaboration with the global sales team; position and negotiate corporate rates working closely with the DOSM and Revenue Director to meet hotel revenue objectives
- Manage accounts to ensure negotiated rates are visible and bookable both internally and on client booking tools
- Collaborate with internal hotel team working closely with Reservations & Revenue teams to ensure a seamless booking process.
- Be knowledgeable about the competitive market including competitor’s strengths and weaknesses, economic trends, supply and demand and how to sell against the competition.
- Conduct quarterly account reviews to monitor account performance and ensure that accounts are on pace to meet production goals
- Plan sales trips, calls and client entertainment to support strategic goals; participate in the budget preparation for the segment.
Requirements
- 5 plus years of sales experience, luxury hotel experience strongly preferred and experience
- Bachelor’s degree preferred
- Ability to work in a fast paced environment and team oriented environment
- Ability to take on new responsibilities and exhibit flexibility to take on additional roles as the market demands
- Possess excellent guest service skills.
- Computer skills including Microsoft Office Suite.
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