Qualitätsmanager:in managing quality systems in education and inclusion at Graf Recke Stiftung. Collaborating with leadership to ensure high standards in child care and education.
About the role
- Assistant IT Manager overseeing critical IT systems availability at Taj Hotels. Provide support for various hotel technologies while coordinating with suppliers and departments.
Responsibilities
- Ensure day to day activity and critical systems are available twenty-four (24) hours per day.
- Provide effective support for other systems, including back office, sales & catering and human resources applications.
- Act as the hotel’s liaison with both hardware and software suppliers to ensure that the terms of maintenance agreements are followed.
- Establish and maintain user procedures and hardware familiarization for all systems.
- Coordinate any new system implementation, update or upgrade with hotel staff and hardware or software suppliers.
- Assist individual departments in setting up computer training for their needs.
- Assist Hotel Systems Manager in ensuring system security procedures are carried out consistently.
- Maintain accurate records of system files; software and hardware problems and service requirements.
- Develop and maintain a supplier and product list for all stock data processing supplies in cooperation with the Purchasing Department.
- Establish and maintain backup procedures for all systems to ensure protection from data loss.
Requirements
- Candidate must have a minimum of 3 years experience in a hotel environment.
- College degree required.
- Knowledge of Networking, Hardware, Database, Microsoft Operating Systems, Infogenesis POS, Opera PMS, Great Plains and High Speed Internet client support is required.
- Specialty degree in IT systems preferred.
- Candidate must have a flexible schedule.
- Position requires strong communication skills for direct interaction with guests/employees and requires the ability to support and train in fast paced, hands on, luxury environment.
- Multilingual skills preferred.
- Certificates on relevant technologies and applications.
- Experience on emerging technologies including management tools, networking stack, AI tools.
- Projects handling in terms of managing tasks, communication, liaison with stake holders, mitigation of deviations and timelines.
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