Senior Global Managed Access Manager executing managed access programs to improve patient access at Ipsen. Driving excellence and ensuring compliance in global access initiatives with high quality standards.
About the role
- IT Oversight Change Manager at Phoenix Group managing IT change processes and ensuring compliance. Leading change advisory board and collaborating with stakeholders for seamless change execution.
Responsibilities
- Establish and maintain IT change management policies, processes, and standards
- Ensure compliance with ITIL framework and internal governance requirements
- Monitor and report on change success rates, unauthorized changes, and risk mitigation
- Oversee the end-to-end lifecycle of IT changes: request, assessment, approval, implementation, and review
- Assess and prioritize change requests based on risk, impact, and business value
- Facilitate post-implementation reviews and continuous improvement initiatives
- Chair and manage the Change Advisory Board (CAB) meetings
- Collaborate with project teams, service owners, and business stakeholders to ensure smooth change execution
- Conduct impact assessments and risk evaluations for proposed changes
- Produce regular reports on change performance, compliance, and trends
Requirements
- Proven experience in a Change Assurance Manager role with an IT Service Operations team
- Highly experienced in Service Now service management tool
- Strong understanding of ITIL Change Management principles and frameworks
- Ability to enforce compliance with organisational change policies and standards
- ITIL Certified
Benefits
- 38 days annual leave
- Private medical cover
- Excellent pension
- 12x salary life assurance
- Career breaks
- Income protection
- 3x volunteering days
- Indicative bonus range of 16-32%
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Solution Manager managing National Accounts within Vodafone's housing sector. Collaborating on projects and dealing with significant client requests while offering tailored solutions.
Quality Systems Manager overseeing quality system processes and regulatory compliance at plasma donor center. Collaborating with management to ensure donor safety and product quality.
Quality Manager leading quality systems and assurance teams at Nestlé Health Science. Ensuring compliance with FDA regulations while supporting staff development and continuous improvement.
EHS Manager leading the development and implementation of health and safety programs for Timberlab's mass timber manufacturing. Driving compliance and fostering a positive safety culture across operations.
Senior Manager in Affordability Analytics at Pfizer working on data - driven insights for patient services programs. Collaborating with analytics and functional leads for impactful patient service strategies.
Contracts Manager overseeing FIDIC contracts for a global construction and property consultancy. Collaborating on data centre construction and infrastructure programmes with a hybrid work arrangement.
RN Care Manager acting as a liaison between patients and healthcare personnel at NeighborHealth. Creating care plans for SCO patients to maintain their independence and safety in the community.
Traffic Manager managing resources and scheduling for healthcare communication projects with Lucid Group. Collaborating with Client Service and Project Management Teams to ensure effective workload management and project delivery.
Manager overseeing contact centre performance and capacity planning at SaskEnergy. Leading team development and service optimization for customer experience and business objectives.