Assistant General Manager overseeing hotel operations and staff performance. Leading training and best practices to ensure guest satisfaction in a hospitality setting.
Responsibilities
Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
Provides training which includes brand specific training and safety training to all team members.
Selects or assists in the selection of hotel staff and completes all new hire paperwork.
Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, direct bills, and credit cards.
Conducts or assists in conducting staff meetings.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Receives and resolves or assists in resolving guest complaints and employee issues.
Performs functions of the General Manager in their absence.
Covers shifts in all departments as scheduled by the General Manager.
Corresponds with group and travel agents to answer special requests for rooms and rates.
Assists with sales and marketing efforts as directed.
Answers inquiries pertaining to hotel policies and services.
Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.
All other duties as assigned.
Requirements
Preferably 1+ year of similar Hotel experience in Select Service or Extended Stay properties
Brand Experience preferred
Knowledgeable in Inventories, Scheduling, and Ordering
Valid Driver’s License
Open Availability
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Benefits
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Store Manager overseeing retail operations and employee management at Circle K. Responsible for customer service, training staff, and maintaining store standards.
Store Manager overseeing retail operations at Circle K locations in Minnesota. Responsible for leading staff, managing store functions, and ensuring a positive customer experience.
Dry Goods Manager responsible for day - to - day operations of grocery department at Coles Supermarkets. Leading and coaching team to meet sales targets in a fast - paced environment.
Store Manager at Liquorland responsible for creating engaging store displays and enhancing customer experience. Leading retail operations and fostering a positive team atmosphere.
Nightfill Manager overseeing the operation of the night - fill department at Coles Supermarkets in Kununurra. Ensuring operational goals are met while maintaining store presentation and stock levels.
Dairy Manager responsible for day - to - day operations of the dairy department at Coles Supermarkets. Leading a team to meet KPIs and enhance customer service.
Store Manager leading retail operations at Liquorland, Australia’s leading liquor retailer. Creating engaging customer experiences and managing team performance in Brisbane Suburbs.
Dairy Manager overseeing day - to - day operations of dairy department at Coles Supermarkets. Leading and developing the team to enhance service quality and exceed KPIs while supporting customer satisfaction.