Float Client Relationship Consultant building relationships with customers through multiple channels at U.S. Bank. Providing counsel and solutions adapted to customer financial needs with a digital first mindset.
About the role
- Senior Performance Analytics Consultant focusing on Auto Bodily Injury analytics for insurance claims. Analyzing trends and collaborating with leaders to deliver actionable insights and drive business decisions.
Responsibilities
- Ability to identify and drive meaningful improvement within the Auto Bodily Injury Claims organization, focusing on severity management, litigation strategies, and customer experience.
- Opportunity to connect newsworthy macro trends to auto BI claim trends and operational performance (e.g., medical inflation, rising attorney involvement, evolving regulatory environments, and demographic shifts impacting injury patterns).
- Drive progress on the most critical initiatives in Auto BI claims through engagement in various MBR, HOTL, etc., meetings, serving as an independent assessment for initiative health and benefit realization.
- Exposure to segment and actuarial leaders sharing insights at monthly collaboration meetings, including discussions on frequency/severity trends, reserve adequacy, and predictive modeling for injury outcomes.
- Develop presentation material regularly reviewed by the executive leadership team, highlighting performance metrics, emerging risks, and strategic recommendations for Auto BI claims.
Requirements
- Bachelor’s degree preferred; experience in data or performance analytics a plus.
- Expertise in data analytics with proficiency in tools for exploration, analysis, and visualization (e.g., Snowflake, Oracle, Excel, Tableau Desktop/Server, ThoughtSpot).
- Strong foundation in data analysis and AI literacy, with a commitment to continuous learning and curiosity.
- Proficiency in SQL (required) for managing and manipulating large datasets; Python preferred.
- Ability to collaborate with business partners to deliver actionable insights using critical thinking and strategic decision-making.
- Excellent communication skills and ability to build trusted partnerships.
- Skilled at managing multiple projects, prioritizing effectively, and aligning plans to business objectives.
- Ability to lead without formal authority, working independently and in team environments.
- Demonstrated adaptability and resilience in response to evolving operational, industry, and technological trends.
- Customer-focused, translating needs into innovative, actionable solutions through problem-solving and creativity.
- Proven track record of delivering innovative data solutions with measurable outcomes.
- Familiarity with Agile methodology is a plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
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