Lead Consultant providing transformative technology solutions in VMware Cloud Foundation and Dell PowerFlex environments. Collaborating with clients to architect and optimize private and hybrid cloud solutions.
About the role
- Business Continuity Consultant overseeing event response for incidents and ensuring service restoration for Bank of America. Collaborating with teams to enhance preparedness and recovery strategies.
Responsibilities
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
- Respond to a wide range of events, including property damage, large-scale natural or physical disasters, and reputational issues.
- Manage multiple concurrent events with strong efficiency, accuracy, and attention to detail.
- Collaborate with various lines of business across the enterprise to resolve operational disruptions by leveraging available tools and resources.
- Provide leadership, coordination, and expert-level guidance on events impacting clients and teammates, as well as on broader business continuity matters.
- Manage daily email volume received through the DG Readiness and Response eTask inbox.
Requirements
- Strong enterprise-wide risk awareness.
- Ability to work both independently and collaboratively to meet objectives.
- Proven ability to succeed in a fast-paced environment, often navigating ambiguity while prioritizing multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- Solid understanding of Consumer & Small Business and how key partners operate together across the organization.
- Requires participation in a rotating on-call schedule for one week at a time, approximately every 4–6 weeks from 8AM to 8PM EST, seven days a week, with 24‑hour support provided through the toll‑free number.
Benefits
- Benefits
- Access to paid time off
- Resources and support for employees
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