Hybrid IT Business Architect – Insurance Claims, Operations

at The Hartford

• Job title: IT Business Architect – Insurance Claims, Operations
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $108,000 - $162,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• IT Business Architect designing innovative processes and solutions for Claims and Operations. Collaborate with teams to influence business capabilities aligned with strategic objectives.

Responsibilities

• Leads, builds, manages, enhances business capability models along with maturity assessments to drive enablement of the longer-term enterprise roadmap.
• Supplements the business vision with targeted capabilities.
• Supports the principles and policies of our current state environment while developing rationale towards future state goals.
• Responsible for aligning strategic objectives with requirements and translating those objectives into delivery focused initiatives.
• Aligns strategic goals and objectives with decisions related to vendor products, and key capabilities and services offered; partners with business, IT and operations to assess short and long-term product value aligning to our business & IT strategy.
• Remains current on vendor platforms and product capabilities relative to their potential value to the Hartford.
• Facilitates the right discussions with business stakeholders to identify capabilities and features in relation to current and future business objectives.
• Develops, maintains, and influences business capabilities and features of the enterprise aligned to our Value Stream and broader enterprise strategies.
• Develops overall business architectural direction, "roadmaps", process maps and other visuals that will direct the technology roadmap, collaborating with matrixed IT Groups.
• Facilitates capability and feature prioritization activities through examination of lean business case(s), program or project costs, benefits, duration, vendor capabilities, dependencies, and prerequisites.
• Maintains an understanding of business principles and concepts, awareness of the impact of marketplace trends, and differentiating factors of the business.
• Ensures program and project deliverables align with the long-term roadmap and end-to-end value delivery.
• Partners with business stakeholders in the strategic LPM planning process by providing input to the scope definition via option analysis and recommending solutions that optimize business value.
• Maintains business relationships with functional leaders and stakeholders.
• Drives the feature/capability side of RFIs, and RFPs working closely with key business stakeholders.
• Operates as a bridge between the business teams and the Architecture team, sharing early insight related to business strategy and new EPIC definition including refinement following Agile Practices.

Requirements

• 10+ years of IT Business Architecture experience, including strong understanding of business, operations, & technology alignment.
• 5+ years demonstrated experience with strategic business thinking with strong abilities in relationship management.
• Experience with Agile Development Lifecycle required – particularly in frameworks such as Scaled Agile, Scrum, Kanban, XP, etc.
• Strong knowledge of business architecture concepts, emerging trends, and best practices.
• Solid industry and specific line of business knowledge and ability to understand competitor or future competitor's strategies and product roadmaps strongly preferred.
• Demonstrated ability to develop and articulate business innovation vision and roadmaps.
• Proven ability to build commitment and empower others, communicate with clarity, courage, and timeliness.
• Strong knowledge of software development processes and procedures to understand team needs includes fundamentals of iterative and incremental development.
• Influencing, negotiating and decision-making skills, strong interpersonal and communication skills, strategic thinking and strong leadership skills are required.
• Ability to thrive in a fast-paced environment.
• Strong written and verbal communication, presentation, and technical writing skills with ability to effectively communicate solution recommendations and influence key stakeholders.
• Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Benefits

• Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.