Manager driving customer - centricity across global teams via customer insights platforms. Liaising between stakeholders and platform teams to improve customer experience and business outcomes.
About the role
- Senior Manager driving strategic planning and performance insights for The Cigna Group. Serving as a trusted advisor and operational partner to the SVP with a focus on analytical rigor.
Responsibilities
- Communicate the CIO’s priorities and ensure alignment with enterprise objectives
- Monitor progress on high-impact initiatives, escalate issues, and maintain accountability
- Facilitate informed decision-making through data-driven insights and cross-team synthesis
- Streamline processes to eliminate inefficiencies and enhance team workflows
- Act as a liaison for enterprise initiatives spanning multiple leadership teams
- Develop clear, compelling communications including memos, reports, and presentations
- Champion a positive, collaborative culture within the USE-T department
- Support change management efforts in partnership with the CIO
- Serve as the SVP’s primary liaison with internal teams and external partners
- Manage the SVP’s agenda, coordinate leadership meetings, and prepare briefing materials
- Create board-level presentations and executive updates articulating strategy and progress
Requirements
- Bachelor’s degree in Business, Finance, Technology, or related field; MBA preferred
- 3–6 years in strategy, consulting, or technology operations; prior executive-level exposure is a plus
- Advanced analytical and financial modeling (Excel, Power BI/Tableau)
- Exceptional communication and storytelling for senior audiences
- Strong organizational and project management capabilities
- Ability to handle sensitive information with discretion
Benefits
- Medical, vision, dental health-related benefits
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days paid time off per year
- Paid holidays
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Dual Assistant General Manager for Broomfield Hilton Garden Inn and Homewood Suites. Overseeing hotel operations and staff, enhancing guest experiences and ensuring compliance with hospitality standards.
Patient Access Manager overseeing healthcare operations at Trinity Health Mercy Medical Center in Dubuque. Leading functional responsibilities and collaborating to ensure compliance and performance standards.
Hospice RN Case Manager delivering high - quality, individualized patient care in their homes. Collaborating with interdisciplinary teams and managing hospice patients within Montgomery County.
Senior Development Manager leading fundraising efforts at Nationalities Service Center. Overseeing donor relations, communications, and coordination of events.
Case Manager providing referral and intake services for eligible newcomers at the Nationalities Service Center. Collaborate with clients on self - sufficiency plans and coordinate with external agencies for support.
RN Clinical Manager coordinating clinical operations for home health services. Overseeing patient care delivery and managing clinical personnel at Bluffton, SC branch.
Technical Claim Manager overseeing General Liability claims, investigating coverage and liability at RLI insurance. Managing claims for injuries and damages while participating in special projects as needed.
HIV Nutritionist Manager overseeing the HIV Nutrition Program providing patient education and counseling. Working closely with clinical teams for coordinated care.
Assistant Manager supporting Store Manager with site operations and customer relations. Ensuring compliance with labor laws and safety regulations while managing staff duties in retail environment.