Billing and Collections Specialist processing weeky billing for customer accounts in healthcare staffing. Focus on accuracy, compliance, and financial controls in a hybrid work environment.
Responsibilities
Accurately process weekly billing for all customer accounts, ensuring invoices are generated, submitted, and reconciled on time.
Manage billing through multiple customer platforms and electronic systems, adapting to client-specific requirements.
Apply, track, and reconcile customer payments, deposits, credits, and adjustments in a timely manner to maintain accurate account balances.
Review all billing documents for completeness, accuracy, and compliance with company policies, contracts, and regulatory standards.
Serve as a primary point of contact for client billing inquiries, providing clear, professional, and timely resolutions.
Generate, review, and distribute recurring and ad hoc billing and collections reports to support leadership decision-making.
Requirements
2–4 years of experience in billing, accounts receivable, or collections (industry-specific experience is a plus).
Experience with accounting/ERP systems and electronic billing portals.
Strong understanding of billing processes, invoicing, and collections practices.
Proficiency in Microsoft Excel (pivot tables, VLOOKUP preferred) and Microsoft Office Suite.
Ability to analyze account reconciliations and resolve discrepancies effectively.
High level of integrity and confidentiality in handling financial information.
Benefits
Opportunities for overtime may be available based on business needs
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