About the role

  • Billing and Collections Specialist processing weeky billing for customer accounts in healthcare staffing. Focus on accuracy, compliance, and financial controls in a hybrid work environment.

Responsibilities

  • Accurately process weekly billing for all customer accounts, ensuring invoices are generated, submitted, and reconciled on time.
  • Manage billing through multiple customer platforms and electronic systems, adapting to client-specific requirements.
  • Apply, track, and reconcile customer payments, deposits, credits, and adjustments in a timely manner to maintain accurate account balances.
  • Review all billing documents for completeness, accuracy, and compliance with company policies, contracts, and regulatory standards.
  • Serve as a primary point of contact for client billing inquiries, providing clear, professional, and timely resolutions.
  • Generate, review, and distribute recurring and ad hoc billing and collections reports to support leadership decision-making.

Requirements

  • 2–4 years of experience in billing, accounts receivable, or collections (industry-specific experience is a plus).
  • Experience with accounting/ERP systems and electronic billing portals.
  • Strong understanding of billing processes, invoicing, and collections practices.
  • Proficiency in Microsoft Excel (pivot tables, VLOOKUP preferred) and Microsoft Office Suite.
  • Ability to analyze account reconciliations and resolve discrepancies effectively.
  • High level of integrity and confidentiality in handling financial information.

Benefits

  • Opportunities for overtime may be available based on business needs

Job title

Billing and Collections Specialist

Job type

Experience level

JuniorMid level

Salary

$23 - $28 per hour

Degree requirement

High School Diploma

Tech skills

Location requirements

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