Product Specialist ensuring deep knowledge of assigned products and managing supplier relationships for clinical laboratory equipment. Supporting marketing strategies and executing sales plans collaboratively.
About the role
- Customer & Product Specialist improving usage and engagement of productivity software via user support and content refinement.
Responsibilities
- Work on user requests including issues, questions, and feature requests
- Engage with Reddit and Slack community to boost productivity content
- Refine Craft use cases to share as videos or blogs
- Test and analyze new features, particularly AI-related ones
- Capture daily progress and plan future focuses
Requirements
- Junior or mid-level experience in customer support or product management
- Strong interest in productivity software and content creation
- Comfortability with technical details and workflows
- Ability to break down complex topics into consumable formats
Benefits
- Hybrid work schedule: office days on Monday, Tuesday, and Thursday
- Opportunity to develop content creation skills
- Potential for project ownership
- Collaborative team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Product Specialist ensuring in - depth knowledge of medical equipment. Coordinating supplier contacts and implementing market strategies in a hybrid work model.
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